What Small or Hollow Cubes means on your Electrolux ice maker (electrolux ice maker small hollow cubes)
An electrolux ice maker small hollow cubes symptom is your Electrolux ice maker still making ice, but the cubes come out undersized, thin, or hollow. This is most often a water-pressure issue, particularly on undercounter units, where the fill volume each cycle is not reaching a full charge. A kinked water line or a compartment that is not holding the correct 0–5°F range can produce the same result.
Symptoms
The signs below help confirm you are dealing with this condition rather than a different problem on your Electrolux ice maker. You may notice one of them or several together, and they can appear gradually or suddenly after a power event, a wash or cook cycle, a spill, or recent installation or service.
- Cubes are noticeably smaller than usual
- Cubes come out hollow or partially formed
- The problem is most pronounced on undercounter or built-in units
- Cube quality improves temporarily after checking the water line
Common causes
Several different problems can produce these symptoms. Working through the most likely causes in order separates a quick owner-level check from a problem that needs trained service and the correct Electrolux parts.
- Low water pressure — this is the most common cause, especially on undercounter units
- Kinked water line — restricted flow limits the fill volume per cycle
- Compartment temperature not at 0–5°F — the freeze cycle is not completing fully before harvest
Troubleshooting steps you can try
Work through these checks in order before calling for service. Stop wherever you are unsure, or where mains voltage, gas, a hot oven cavity, water, or a sealed component is involved, and hand the rest to a qualified technician.
- Check the water line behind or beneath the unit for kinks or tight bends.
- Test household water pressure at a nearby fixture to confirm it meets the unit’s requirement.
- Adjust the compartment temperature to the correct 0–5°F range.
Parts a technician may replace
Depending on what the diagnosis shows, a technician may inspect, test, or replace the water line and inlet valve. The correct part for your Electrolux ice maker is matched from the model and serial number, and genuine OEM components are fitted through trusted parts suppliers rather than generic substitutes so performance, safety, and the appliance long working life are all protected. Confirming the failed part before ordering avoids replacing more than the problem actually requires.
When to call a technician
If pressure at the wall tests fine but cubes stay small, a technician or plumber may need to install a pressure booster, or an experienced appliance technician can replace the inlet valve if it is confirmed faulty. This condition is rated Low severity, so there is no emergency — but if the same Small or Hollow Cubes keeps returning after the checks above, a technician should confirm the cause before any part is replaced. As an independent repair service we are not affiliated with the manufacturer, and we work only with experienced, skilled technicians and genuine OEM parts from trusted parts suppliers, with our workmanship backed by a 30-day labor warranty. When you book, have your Electrolux ice maker model and serial number ready so the right part for your exact build can be matched before the visit and the Small or Hollow Cubes condition resolved in as few trips as possible.
Related help and Electrolux resources
If the Small or Hollow Cubes condition keeps returning after these checks, book Electrolux ice maker repair, browse our ice maker error-code guides and step-by-step repair guides, or schedule service in your area on our locations page. See also the related not making ice symptom. For full manufacturer specifications and model lookup, visit electrolux.com.
